Shipping Policy
At Justasmark, we strive to deliver your orders as quickly and efficiently as possible. We currently offer shipping to North America, ensuring that every fan of anime and unique footwear can enjoy our custom shoes and accessories.
1. Processing Time
All orders are processed within 1-3 business days. Our team carefully prepares and packages your items to ensure the best quality and secure delivery. Please note that during peak seasons or high demand, processing times may take a bit longer. We appreciate your patience!
2. Shipping Time
After processing, shipping to North America typically takes between 10 to 15 business days. Delivery times may vary depending on your location and the shipping carrier used. Please keep in mind that delays may occasionally occur due to factors such as weather, holidays, or customs processing.
3. Shipping Methods
We work with trusted shipping partners to deliver your order to you safely and on time. You will receive a tracking number once your order has shipped, allowing you to follow its journey from our warehouse to your doorstep.
4. Shipping Costs
Shipping costs are calculated at checkout based on your shipping address and the weight of your order. We strive to keep our shipping fees affordable while ensuring the safety of your products during transit.
5. International Orders
If you are ordering from outside North America, please check our international shipping policies for more details. Shipping times and costs may vary depending on the destination country.
6. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order through the carrier’s website. If you have any questions about the status of your order, feel free to contact our customer support team.
7. Shipping Issues
If your order is delayed, lost, or damaged during transit, please contact us immediately at [email protected]. We will do our best to resolve the issue and ensure that you receive your items in good condition.
Thank you for choosing Justasmark. We appreciate your support and are excited to deliver unique and creative products right to your doorstep!